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COVID 19 Trading Update
COVID 19 Trading Update

Gift Returns Until January 10th

Extended Christmas returns gift policy

We are welcoming customers to return any gift purchases up until January 10th 2021 for a cash refund.

We define a gift return as a fully sealed item with original tags and/or seals unbroken.

Otherwise our default return policy will apply. 

Are there any exclusions?

Special order items that have been ordered specifically at a customer's request such as specific model or colour variant that we do not otherwise range.

Any additional gifts, rebates or extended warranties must not have been claimed and/or registered. 

How do I open a return?

You can contact our support team here or by using the support button at the bottom of the page - the support button on mobile devices appears as a question mark. 

Will Brexit affect my right to return?


Causeway Appliances Ireland Ltd T/A northXsouth Ireland is an Irish owned business registered in Dublin.

For full details please see our Brexit FAQ.

Return details

Our default return warehouse address is;

27-29 Acorn Business Centre
Co. Antrim

Gift returns are at the buyers expense however we can arrange a collection for larger items. 

Please do not return an item without speaking to one of the team prior.