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Gift Returns Until January 10th

Extended Christmas returns gift policy

We are welcoming customers to return any gift purchases up until January 10th 2021 for a cash refund.

We define a gift return as a fully sealed item with original tags and/or seals unbroken.

Otherwise our default return policy will apply. 

Are there any exclusions?

Special order items that have been ordered specifically at a customer's request such as specific model or colour variant that we do not otherwise range.

Any additional gifts, rebates or extended warranties must not have been claimed and/or registered. 

How do I open a return?

You can contact our support team here or by using the support button at the bottom of the page - the support button on mobile devices appears as a question mark. 

Will Brexit affect my right to return?


Causeway Appliances Ireland Ltd T/A northXsouth Ireland is an Irish owned business registered in Dublin.

For full details please see our Brexit FAQ.

Return details

Our default return warehouse address is;

27-29 Acorn Business Centre
Co. Antrim

Gift returns are at the buyers expense however we can arrange a collection for larger items. 

Please do not return an item without speaking to one of the team prior.